When you create a Icebike adventures account, we ask you to provide your email address and name. You can choose to provide only your first name or a nickname instead of your full name if you wish.
(a) Icebike adventures processes your email address because you use your email address and your password to sign in to your account. The legal ground for processing your email address for this purpose is based on Icebike adventures legitimate interest in protecting the security of your account.
(c) If you provide your opt-in consent to receiving marketing information from Icebike adventures, Icebike adventures will also process your email address for the purpose of sending you marketing information about Icebike adventures products and apps. The legal ground for processing your email address for this purpose is your consent. You may withdraw your consent at any time by changing your preferences in your Icebike adventures account or through the unsubscribe link at the bottom of our marketing emails. The marketing emails you receive from Icebike adventures are based on the preferences you provide in your Icebike adventures account, the locale indicated by your Internet Protocol (IP) address, the types of Icebike adventures devices you have added to your Icebike adventures account, and any subscriptions included in your Icebike adventures account. The legal ground for processing this data for this purpose is Icebike adventures legitimate interest in reducing the number of marketing emails sent to each particular customer by selecting which customers receive a particular marketing email rather than sending every marketing email to every customer who has consented to receiving marketing emails.(d) Icebike adventures also processes your email address to associate it with your Icebike adventures account when you interact with our customer support representatives. The legal ground for this processing is our legitimate interest in providing quality customer support.
Personal data that is processed when you communicate with Icebike adventures:
When you interact with our customer support representatives via email, telephone, online or in person, we collect personal data, such as your name, mailing address, phone number, email address and contact preferences; and information about the Icebike adventures products you own, such as their serial numbers and date of purchase.To improve customer service, subject to applicable laws, we may also record and review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys. With your consent, our customer support representatives may sign in to your Icebike adventures account, if appropriate, to help troubleshoot and resolve your issue.PURPOSE AND LEGAL GROUND:We use this information to provide you with customer and product support and to monitor the quality and types of customer and product support we provide to our customers. The legal ground for processing this information for these purposes is Icebike adventures legitimate interests in providing quality product support. The legal ground for signing in to your Icebike adventures account, if appropriate, to help troubleshoot and resolve your issue is consent, which you may withdraw.
Personal data that is processed when you purchase a product on a Icebike adventures website:
Categories of Recipients of Personal Data
Cookies and Similar Technologies
We request individuals under 16 not provide personal data to Icebike adventures. If we learn that we have collected the personal data from a child under 16, we will take steps to delete the information as soon as possible.
Retention of Personal Data
We will retain your personal data as long as your Icebike adventures account is considered to be active. In addition, see below under “Your Rights” for a description of your right of erasure.
Data Controller and Data Protection Officer
Your personal data collected by Icebike adventures is controlled by Icebike adventures ehf. , which is located at Dælustöðvarvegi 8, 270 Mosfellsbær – Ísland. Icebike adventures Data Protection Officer is located at the same address and can also be reached by email at Info@icebikeadventures.com.
If you reside in the European Union, you have the right under the General Data Protection Regulation to request from Icebike adventures access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you reside outside of the European Union, you may have similar rights under your local laws.To request access to or rectification, portability or erasure of your personal data, or to delete your Icebike adventures account, contact us at Info@icebikeadventures.comIf you live in the European Union and you wish to exercise your right to restriction of processing or your right to object to processing, contact our Data Protection Officer at Dælustöðvarvegi 8, 270 Mosfellsbær – Ísland or by email at Info@icebikeadventures.com. If you do not live in the European Union but you believe you have a right to restriction of processing or a right to object to processing under your local laws, please contact Icebike adventures ehf. at Info@icebikeadventures.com.